Search your calls, read your voicemails, and connect your own Voice AI platform if you've already got one.
Every call your business takes is a source of information, not just a conversation. Voice AI puts that information to work, whether that's finding what was said, understanding what customers need, or automating what happens next.
AUDIO TRANSCRIPTIONEvery recorded call becomes accurate, searchable text. Stop listening back through hours of audio to find what you need, search your transcripts instead.
Choose the quality level and turnaround speed that suits each use case.
Processed and stored on 2talk's NZ infrastructure, not sent to a third party.
VOICEMAIL TRANSCRIPTIONRead your voicemails instead of dialling in to listen to them. Transcripts are delivered straight to email, SMS or the 2talk portal, covering the first minute of each voicemail.
BRING YOUR OWN VOICE AI PLATFORMBring your favourite voice AI platform, like ElevenLabs, to your business calls. 2talk makes it easy to connect your phone numbers, so you're up and running fast.
Your voice data is sent to and processed by your chosen third-party platform, not 2talk.
AI units are how Voice AI usage is measured and priced. Every minute of transcription uses a set number of units, shown in both units and dollars so you can see exactly what you're using either way. Check your 2talk plan as most plans include some Voice AI units.
Audio Transcription is processed and stored on 2talk's infrastructure in New Zealand. If you use Bring Your Own Voice AI Platform, your data is processed by your chosen third-party platform instead.
You do. For 2talk's Audio Transcription service, the transcripts and recordings are yours, and we don't use your data to train AI models.
Your chosen third-party Voice AI platform, such as ElevenLabs, processes your voice data, not 2talk. 2talk provides the voice carriage layer only.
Yes. You're responsible for getting any consent required under NZ law before recording or transcribing calls with your customers or callers.