Add voice calling to MS Teams
with 2talk DirectoR

What is Direct Routing?

By pairing Microsoft Phone System with Direct Routing and/or Calling Plans to enable call control and PBX capabilities in Office 365, businesses can effectively replace their on-premises telephony hardware with Teams, moving their PBX function to the Cloud.

Direct Routing allows organizations to select a third party service provider like 2talk to provide voice lines to their Office 365 Tenant, enabling them to use Teams to make and receive phone calls.

Benefits of Direct Routing include:

  • Make and receive calls directly in Teams with Direct Routing or combine with a Calling Plan*
  • Easily configure existing voice lines to work with Direct Routing.
  • Microsoft certify SBC providers and their solutions to ensure highly reliable telephony.
  • Easily connect existing legacy hardware such as third-party PBXs to Teams and Direct Routing

*Calling Plan not available in NZ

*All services require Microsoft E1 / E3 + Microsoft Phone System licensing or Microsoft E5 Phone System Licensing

What is Director?

DirectoR is 2talk's Direct Routing Solution


Quality Solution

  • MS Certified SBC
  • Fully redundant solution
  • No onsite hardware required
  • Designed for high volume

Easy to Use

  • Configure Trunks online
  • No complex set up process
  • In portal wizard to guide setup
  • Get up in running in minutes

Amazing Value

  • No setup fees
  • No term contracts
  • Pay for what you need
  • Add DirectoR to existing 2talk plans

Flexible Solution

  • Combine Teams and 2talk
  • Utilize Cloud PBX features
  • Multiple endpoints
  • Hybrid solutions

What is Microsoft Teams?

Teams is Microsoft's Hub for collaboration in Office 365, bringing together conversations, files, calling and meetings into one place and enabling users to communicate across geographies, languages and organizations. Organizations and users can work with confidence on a platform designed with security, control and compliance.

As the fastest growing business application in Microsoft's history, Teams aims to transform the way businesses collaborate and communicate, delivering a consistent experience across devices and locations.

Contact Details

Contact us to have DirectoR enabled on your 2talk Account


  • What Office 365 licence do you need to access Direct Routing?
  • How does Direct Routing work?
  • What does DirectoR cost?
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